FAQ

💛 Everything you need to know before placing your order 💛

❓ How do I track my order?

Once your order ships, you’ll receive an email with a tracking number so you can follow your package every step of the way 📦
If you don’t see the email, be sure to check your spam or junk folder.

❓ How long does it take to process my order?

All items are made to order and crafted with care just for you 💛
Please allow 1–3 business days (excluding weekends and holidays) for your order to be processed and shipped.

❓ How long does shipping take?

We offer the following shipping options at checkout:

Standard Shipping — $5.99 (5–8 business days)
Express Shipping — $12.99 (2–3 business days)
FREE Shipping on orders $75+

📍 We currently ship within the United States only.

❓ What is your return policy?

We want you to love your purchase! 💛
Returns can be requested within 14 days of delivery for eligible items.

Please note:

Items must be unused and in original condition
Custom and personalized items are non-returnable

For full details, please review our Return Policy.

❓ Can I cancel my order?

If you need to cancel your order, please contact us as soon as possible.

If your order has not shipped, we can cancel and refund it
If it has already shipped, please follow our return policy

❓ Do you offer custom orders?

Yes! 💛 We love creating custom pieces.

Custom orders will receive a final preview before production.
Once approved, no changes or refunds can be made.

❓ Can I order in bulk for an event or business?

Yes! We offer bulk ordering for events, teams, and special occasions.

Please email us to discuss your needs, including quantities and customization options.

❓ What if my package says delivered but I don’t have it?

If your tracking shows “Delivered” but you haven’t received your package:

👉 Please contact your local post office or carrier first
They handle all delivery-related issues

If you still need help, feel free to reach out—we’re happy to assist 💛

❓ How can I contact you?

We’re always here to help! 💛

📧 Email: DaisyDesignsandCreations@gmail.com
We typically respond within 24–48 business hours